When to use sentiment analysis

Knowing when to use sentiment analysis builds on understanding what the solution does

From here, you can consider implementing it when conducting the following:

  • Reviews and mentions: Observe if your offering is positive or negative online.  
  • Industry research: See what aspects of your industry are thriving or failing.
  • Competitor benchmarking: Use sentiments around competitors to improve your own standing.
  • Keyword tracking: Use sentiment to learn more about topics and trends to build your future strategies.
Need a quick refresh? Take a look at our blog, Sentiment analysis — a definition

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